1. Booking & Deposits 

• A 50% non-refundable deposit is required to secure your booking.

• The remaining balance is due 48 hours before your event date.     

• Bookings without a deposit are not guaranteed.      

2. Delivery & Setup              

• Delivery and installation fees are based on event location and setup complexity.

• Client must ensure access to the venue at the agreed setup time.

• If there are delays (locked venue, waiting time, etc.), additional fees may apply. 

3. Weather & Outdoor Installations

• Balloons are sensitive to heat, wind, and rain. Rose Party Balloons is not responsible for damage caused by weather once installation is complete.

• If bad weather is forecasted, we recommend moving your setup indoors when possible.

4. Cancellations & Rescheduling

• Cancellations made at least 14 days before the event may be rescheduled (deposit transferred to a new date).

• Cancellations made within 14 days of the event will result in deposit forfeiture.

• No-shows or same day cancellations require full payment.

5. Equipment Rentals

• Backdrops, stands, shimmer walls, and other rentals items remain the property of Rose Party Balloons.

• Rentals must be returned in the same condition. Any lost or damaged items will be billed to the client.

6. Balloons Quality & Disclaimer 

• We use high-quality professional balloons, not store-bought balloons. 

• Once installed, balloons may shrink/oxidize outdoors. Clients accepts responsibility for balloons after setup is completed.  

7. Safety & Liability​

• Balloons are a choking hazard. Keep away from small children and pets.

• Rose Party Balloons is not responsible for any damages after setup completion.

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